Nushelle SOur main user story has changed over the course of the semester; right now, we are focusing on creating a flexible and easy-to-use platform to conduct surveys, and efficiently organise that information. As such, this week we've been experimenting with different types of SMS survey tools, and created a matrix that maps what each is capable of, which has been shared with UYC.
Twilio: We've been getting help from Jaime from NEO on working with the code, that also draws from the code for Sean's twilio app. It's not very flexible, and one concern is that if UYC wants to make any changes, they won't be able to do so.
FrontlineSMS: We were able to use it successfully, but it doesn't have some of the options that we need.
SurveyGizmo: Survey gizmo is highly customizable for surveys, and also can send through email. Twilio integration will only allow sending the survey link through text (which using email only then, is preferred and more useful)
mSurvey: Suggested to us by Aditi, and we have gotten in touch with the rep.
SMS track: This looks like the one that is the most customizable, and the one we are moving forward with.
One issue is that we are still waiting to hear back from UYC re: a number of questions - specifically the kinds of questions UYC wants to be asked on the survey, the number of potential/estimated respondents, and when we might run a test workshop with the UYC students (however, since the idea of a student workshop has been pending for two weeks, we may have to abandon this initiative). UYC is currently involved in working through a big charter fight in NYC, and are running four campaigns that have all moved over the past week. As such, we may have to move forward with a series of hypothetical questions, and an estimate of respondent numbers.
Daniel WOur third iteration will be designing the demo SMS-track platform. We have a demo account that allows 3 survey projects and 100 messages to be sent. So, if UYC does not get back to us in time for us to go ahead and implement a fully purchased survey plan, our project will showcase the capabilities of this messaging system as a prototype and demo this at our final project discotech.
It has been an interesting process for us working with the numerous iterations, as the initial request was to create an app and we have been trying to work with existing alternative options. As SMS surveying was one of our first design candidates, we now return back to this candidate after having investigated and worked through the feasibility and longevity of both the app idea and also website based platforms. Not many students have smartphones, specifically iphones. The purpose of an app was to collect stories through pictures and text submissions, along with providing information about "know your rights". However, considering app usage today and the youth population, over 90% of downloaded apps get opened only once. A UYC app may not guarantee longevity of use (challenges with updating, messaging, complex functionality), and students may not want an app that provides static information. In addition, picture submissions may not be the most useful since students cannot have phones in school and also the chance of taking a picture in school of a police encounter is unlikely. Regarding Vojo, the worry on UYC's end was having to manually sort through all the submissions and also the appeal of a web based platform. We also figured that providing a platform for free submissions may not guarantee the most coherent or high quality (legally usable) text. Therefore, we decided to go back to the texting idea and figured that if surveys can direct students in a more specific route in their answers and also provide response choices (free response when necessary), it would allow a more targeted "data" collection. In addition, the survey can run for an extended period of time and provide periodic texts and also reminders if they forget. The SMS survey would be customizable for questions and also the data can be directly organized from the backend platfor. Ultimately we believe the SMS survey will work well with the goals of UYC to collect data from students, but we just need to hear back
The Instagram / Social Campaign idea is very strong, strongest idea. Think about how it can be used to also satisfy UYC's goals around data - may not be incompatible. For example, you can use in-body messages or hashtags to answer survey questions +1
Consult a social scientist when developing your survey to ensure that data can be used in academic publications. This will be tricky too because in order to use the data in publications you'll need consent forms, etc.
Needs: "We would like to build our project using the texting service, Twilio. Mainly, the goal is to have a back end database that can collect the text answers from students and organize them by each student's profile as well. In addition, UYC would be able to view these responses and have the ability to send out customized text messages. The first goal of the texts would be to survey students on a regular basis about their experiences in school. The second function of texts would be to promote UYC activities and help activism. Therefore we would need help building the backend functionality to accompany the Twilio service that can allow data collection and also freedom to send texts as well as allowing UYC to change the questions in the texts.
A: we've been around since 97; organization is fluid and changes; we have organizaitonal and members around the country. We have a list serve, not just members, where peple interact; regular member calls where people interact quarterly; upmcoming conference 250 people; we do trainings, strategy sessions.
Our membership - legal service providers, grassroots orgs, youth based orgs, advocacy orgs, visitation program; people who are impacted; started with a lot of legal advocates and has shifted to grassroots groups too.
Q: How do you connect with people?
A: snail mail, email, talks, presentations, collaborating with members, and supporting them; as far as member comms, we're known for our list serve (high traffic), mass mailings, e-newsletters.
in terms of folks who don't know about hte issue we probabaly don't reach a lot of folks who don't know about hte issue. We try to funnel things out through our membership.
Sean FBrainstorm and discuss the following questions and record your thoughts on the Hackpad below:
Source: DWN’s Expose and Close One Year Later Report
“We have been given in our food trays expired juices, apples with worms in them, Jell-O that tastes like soap, left overs cooked differently up to three times in one week, but the worst was on August 18, 2013, for dinner we were served ground turkey meat, but the meat was so badly spoiled, a very foul smell spread all over the dorm. It was so bad, some gagged at the smell, others almost threw up when they notice maggots in the meat.”
Immigrant detained at Adelanto Detention Facility, California
“The day we arrived at [the facility] they had us without clothes, naked for two days, officials would enter the room and they would laugh at us.”